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发布于:2017-8-12 18:48:56  访问:173 次 回复:0 篇
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Home And Bathroom Supplies.
HispaniaHome.com is dedicated to importing from Europe furniture and other products for the bathroom furniture distributor, bedroom, living room and dining room. All of our products are designed and manufactured in Spain by prestigious brand names that are well-known in the European and world markets.
Our design lines are inspired by the most current trends in Modern, Contemporary, Traditional and Eclectic styling. HispaniaHome.com specializes in products personalized to the client’s tastes, from the perspective of visual design as well as size or color.
We provide a wide variety of products designed and manufactured in Europe under strict standards of quality control.
Our Goal:
To achieve full customer satisfaction with products of high quality design and manufacture, at reasonable prices and with strict adherence to delivery dates.
Prices:
Our direct relationship with the manufacturers enables us to offer highly competitive prices in a genre of products considered to be high-end due to their design, method of manufacture and origin. We do everything possible to adapt our quality-price relationship to the complete satisfaction of our customers.
Delivery Dates:
Following receipt of payment and verification of the shipping address, we guarantee delivery within 3-6 working days for all of our products in stock in the continental United States.
Special orders must be sent to our manufacturers in Spain for production. This type of order has a delivery date of 8-12 weeks from the date of confirmation.
On rare occasions when inventory is unexpectedly depleted or in events of force majeure in our factories in Europe or in the ports of origin or destination, an order may be delayed. In that case, our customer service department will contact you to inform you about the new delivery date.
SHIPPING COSTS.
We offer free shipping within the continental United States for all of our inventory. For international orders, free shipping is subject to the value of the order and the volume and complexity involved in transporting the product you have purchased. Normally, orders over $6,000.00 include free shipping. Exceptions are pieces of furniture which due to their volume and special handling requirements necessitate special transportation and cargo services. Other destinations such as Canada, Alaska, Hawaii or Latin America and the Caribbean will have shipping charges added. In some instances, when the situation merits it, delivery to these destinations will be made directly from the factories in Europe to the client’s shipping address.
All import duties on products shipped to destinations other than the continental United States, such as fees, taxes, customs brokerage, additional charges and other expenses related to the entry of the order into these territories are the responsibility of the customer.
If necessary, we will put you in contact with our customs broker in the country of destination so that he or she can help you with the preparation of the documents you will need in order to complete the requirements for product importation. Free shipping within the continental United States does not include special customer requests such as: Interior delivery, reshipping when the customer misses a scheduled delivery, reshipping to another address not originally specified in the order, or storage due to a delay in receiving a delivery. Additional charges by the transportation company not specified in the original order to HispaniaHome.com will be billed to the customer. In the event that the order is returned to HispaniaHome.com due to negligence on the part of the customer, all expenses including those of free shipping will be charged to the customer. These costs will be deducted from the refund of the value of the returned order.
Deposit:
For products in stock with immediate shipment, 100% of the value of the order must be paid up front. For special orders, the deposit will be 100% of the value of the order as well. Orders for in-stock items for immediate delivery are only refundable during the first 14 days of delivery receipt.
Special orders may be cancelled during the first 24 hours period following confirmation. In this event, the full deposit will be refunded. In the event that it has been paid by credit or debit card, the fees charged by the credit card companies for use of this payment method will be deducted from the refund.
Refund of the deposit due to cancellation of any order after the period indicated above, whether it is the purchase of in-stock items or a special order, will depend on the status of the order: Any expenses for restocking, shipping, fees, etc., associated with the cancellation of the order will be deducted from the deposit.
After 24 hours of confirmation for a special order, no cancellations accepted. In case of any damage during transportation, the piece or item itself will be replaced. But not cancellations accepted. If the client insist on cancell the order, a 40% restocking fee will be charged. Special orders are items specifically manufacturer for one client.
For orders placed by phone, the salesperson will charge the corresponding amount to your credit card at the time the order is finalized. In this case, you will be sent a form requesting your authorization for the salesperson to charge the agreed-upon amount. For deposits on special orders, you must also authorize the use of your card to charge the remaining balance when the order is ready for shipping.
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